Madison is looking for customer service pros to work with our client in an exciting contact centre based in Porirua. By interacting with potential and existing customers to assist with questions and queries over the phone, you'll promote a great New Zealand brand through your genuine connections and efficient problem solving.
Shifts:
Training:
The first two weeks of work will be based out in Lower Hutt. There will be one week of full time training, followed by one week of supported learning in your given shift.
What we are looking for:
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People with Growth mind-sets; those who embrace challenges & find lessons in the inspiration and success of others
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Proven customer service experience, ideally in a contact centre environment
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A good work ethic and willingness to learn
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A clear, professional phone manner
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Resilience and the ability to work under pressure
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The ability to show empathy and build relationships
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Digitally savvy
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The ability to take responsibility for the interactions you have with customers
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A great sense of humour and a good team spirit, because it's all about pulling together to provide something great, whether it's products or services
Our client is interested in value-oriented candidates who deliver consistent quality work (and appreciate the same in others) and are not afraid to show what makes them unique.
Click the apply button today to begin your new role in the New Year!