- Highbrook based within secure carparking
- Fast paced industry with great growth potential heading into 2020
- 12-month fixed term contract - February start
Our Client:
My client is an externally managed listed unit trust that invests in high quality industrial and business space property. It is an established business built around a modern portfolio, a wide customer base and a proven development capability. The Highbrook offices are looking for an experience customer service manager to join the team in early 2020 to cover a 12-month fixed term contract.
The role:
- Managing the Service Desk database system, actioning customers request and following up with customers and contractors to ensure works are completed satisfactorily
- Organising the daily operations of the office
- Liaising with Building Managers to ensure requests are actioned
- Reporting to the property managers in respect of all building services and customer issues.
- Maintain the portfolio security system, including key card alterations.
- Inducting contractors and sub-contractors with H&S procedures.
- Responsible for liaising with day to day building management regarding all building and/or tenancy issues
- Meet and greet visitors and be contact point for general office and procedural information
- Liaising on fit out and related items
To be successful in this role:
- Experience within an administration role within aspects of coordination or office management would be ideal
- Excellent communication skills both verbal and written
- Key focus on customer service and interpersonal skills
- Drive, dedication, initiative and enthusiasm
Due to the Christmas/New Year period, Agency interviews will take place week commencing 13th January. If you would like to apply, follow the 'Apply now' prompts below REF: