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Customer Service Representative

Joining the National Customer Contact Centre, you will responsible for assisting a high volume of enquiries and customer orders.

The Company:

Our client is a well-known wholesaler who prides themselves in providing a high level of pharmaceutical goods. They service a large number of industry leaders and have been in operation for over 100 years currently operating 8 branches nationwide. They are looking for a Customer Service Representative to join their high performing team.

The Role:

Joining the National Customer Contact Centre, you will responsible for assisting a high volume of enquiries and customer orders via phone, email and fax.

Duties will include:

  • Processing a high volume of orders
  • Responding to customer queries via phone and email
  • Updating and sending customer and supplier reports
  • Customer service
  • Data entry

Skills Required:

  • Outstanding communication (written and verbal)
  • Attention to detail
  • Computer aptitude (SAP and MS Suite)
  • The ability to work effectively within a team environment
  • The ability to multitask where possible
  • Great phone manner
  • Initiative and perseverance
  • The ability to withstand a dynamic environment
  • The ability to effectively under pressure
  • The ability to work well individually

Benefits:

  • Great Mt Wellington location with the ability to avoid peak hour traffic!
  • Learn how to use SAP (a widely used system used across various industries)
  • Opportunity for growth within a large organisation
  • Great team environment
  • Work within a supportive and collaborative team
  • Extensive and inclusive training programme provided

How to apply:

Either apply now via the portal on this advert or for any enquiries please contact Sangeeta on 09 271 1152.

Advertiser Details

Madison Recruitment

Level 4, Imperial Buildings
44 Queen Street
Auckland

Phone: +64 9 374 4467

www.nzsalaries.co.nz

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Job Summary

Type:
Permanent / Full Time
Location:
Auckland
Profession:
Call Centre & Customer Service
Role:
Call Centre Operator
Reference:
SP88405
Date Listed:
23-Mar-20